APOLOGIES
Ladies, I must send you my sincere apologies. I have fallen down on the job with lia sophia. I had the best intentions, but this school year kicked my butt. It has been a challenge to work full time and then also work lia sophia, but I want it to work, because I love it and I love you all so much.
This school year was a challenge, I was put in a new grade level with 27 children and I had an aide in my room. Actually, I had 4 aides this year...couldn't seem to keep them until the last one! and I had a few little challenges that took up a lot of my time. I was there till 6 almost every evening.
So, I feel that I need to apologize. I am waaaaaaaaaaaaaay behind on getting jewelry to the people that won items and there are still people that have ordered items that still do not have them. This week is catch up week! I have packages ready to go and today I will receive the jewelry that are prizes.
I am so grateful for all of you that have hung with me over the years and to the new customers, I so appreciate your business as well. I love to shower you with gifts and free things. I just didn't do a very good job of doing that this year and my customer service, well, to put it bluntly...IT SUCKED!!!!
With that in mind, I am making changes to many things...my office, redesigning "THE JEWELRY ROOM", and accepting the fact that THIS IS A BUSINESS!. It's not a hobby anymore, it is a business! So things will be better and I will improve! Thanks for your patience.
Hugs, Mar
jewelsbymar@gmail.com
www.marilynrufkahr.blogspot.com - jewelry gems
facebook - jewelry gems
This school year was a challenge, I was put in a new grade level with 27 children and I had an aide in my room. Actually, I had 4 aides this year...couldn't seem to keep them until the last one! and I had a few little challenges that took up a lot of my time. I was there till 6 almost every evening.
So, I feel that I need to apologize. I am waaaaaaaaaaaaaay behind on getting jewelry to the people that won items and there are still people that have ordered items that still do not have them. This week is catch up week! I have packages ready to go and today I will receive the jewelry that are prizes.
I am so grateful for all of you that have hung with me over the years and to the new customers, I so appreciate your business as well. I love to shower you with gifts and free things. I just didn't do a very good job of doing that this year and my customer service, well, to put it bluntly...IT SUCKED!!!!
With that in mind, I am making changes to many things...my office, redesigning "THE JEWELRY ROOM", and accepting the fact that THIS IS A BUSINESS!. It's not a hobby anymore, it is a business! So things will be better and I will improve! Thanks for your patience.
Hugs, Mar
jewelsbymar@gmail.com
www.marilynrufkahr.blogspot.com - jewelry gems
facebook - jewelry gems
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